Senior Account Director

We’re a digital marketing agency and we’re curious about the things others miss.

We see problems from a different angle. And we’re focused on the things that matter to our clients and their customers.

We’re looking for someone to take real ownership of some of our most important client relationships; not simply manage them, but genuinely lead them.

You’ll lead a portfolio of complex, multi-service accounts, working with senior client stakeholders on strategy, commercial performance and long term growth.
You’ll also manage and develop a team, helping them become confident, capable account leads in their own right.

Key responsibilities

• Leading client strategy, commercial planning and account health across a portfolio of key relationships
• Owning senior oversight of revenue, forecasting, scope, profitability and growth
• Leading renewals, commercial conversations and significant expansion opportunities
• Building trusted relationships with senior client stakeholders
• Identifying and resolving risks before they affect retention, reputation or performance
• Managing and developing Account Managers
• Bringing together the right expertise from across the agency to solve complex client challenges
• Sharing client and market insight to help shape wider agency priorities

Skills and experience

• Experience leading complex, multi-service accounts within a digital or integrated agency
• Confidence owning senior client relationships end-to-end, including at director or C-suite level
• Strong commercial understanding, including growth, scope, forecasting and profitability
• Experience leading renewals, negotiations, proposals or account recovery plans
• A genuine track record of managing and developing Client Services teams
• The ability to bring different teams together and create clarity when priorities compete

This role offers real ownership of important client partnerships, commercial performance and a team.

Ready for a new challenge? Curious by nature and always looking to go above and beyond? We’d love to hear from you. Click the link below to apply.