Terms and Conditions

Last updated: 2 March 2026

Welcome to Prolific North. These Terms and Conditions apply to all users of our website, event attendees, award entrants, sponsors, and those featured in our publications. By engaging with our services, you agree to be bound by the terms outlined below.

The Website is operated by We are Prolific, trading as Prolific North (“Prolific North”, “we”, “us”, “our”), company registration number 14854085 VAT number 439843456 and registered office address at Colony Fabrica, 269 Great Ancoats Street, Manchester, M4 7DB.

GENERAL TERMS OF USE

  • Accuracy of Content: Prolific North strives to provide accurate and reliable information on the Website. However, we do not guarantee the accuracy, completeness, or timeliness of the content. The content on the Website is provided for general information purposes only and should not be considered as professional advice. 
  • Intellectual Property: All content, logos, and design on this website are the property of Prolific North or its licensors. You may only view, print out, use, quote from and cite our Website and its contents for your own personal, non-commercial use on the condition that you give appropriate acknowledgment to us where appropriate and you do not remove our copyright or other proprietary notices.
  • User contribution: You may have the opportunity to contribute content to the Website, such as comments or features. By submitting content, you grant Prolific North a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display your content in any media. By submitting your contribution to the Website, you also warrant that such contribution is your own original work and that you have the right to make it available to Prolific North for all the purposes specified above, that it is not defamatory and does not infringe any law in any jurisdiction.
  • Third-Party Links: We are not responsible for the content or privacy practices of external sites linked from our pages.

2. BOOKING & CONTRACT FORMATION

We aim to keep our partnership processes efficient.

  • For sponsorships, exhibitions, and Northern Agency Guide bookings, a binding contract is formed the moment Prolific North sends a written confirmation (including via email) following your agreement to a proposal or quote.
  • By confirming your booking via email, you agree to these Terms and Conditions in full. A physical signature is not required to create a legally binding agreement.

3. PAYMENT TERMS

Unless otherwise agreed in writing, the following payment terms apply to all invoices issued by Prolific North:

  • Standard Terms: Payment is due 28 days from the date of the invoice.
  • Event Attendance: For awards and events, payment must be cleared in full prior to the event date. Prolific North reserves the right to refuse entry or remove branding if payment has not been received.
  • We reserve the right to charge interest on any late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4. SPONSORING OR EXHIBITING AT OUR EVENTS

  • Branding Rights: Sponsors must provide all logos and brand assets by the specified deadline. Failure to do so may result in your branding being omitted from marketing materials.
  • Cancellations made more than 3 months before an event: 50% of the fee is due.
  • Cancellations made less than 3 months before an event: 100% of the fee is due.
  • Event Changes: Prolific North reserves the right to change the venue, date, or format (e.g., moving to a virtual platform) if necessary. Your sponsorship will transfer to the new date/format.

5. NORTHERN AGENCY GUIDE (NAG)

  • Content Responsibility: Agencies are solely responsible for the accuracy of the data, copy, and imagery provided for their listing. Prolific North is not liable for errors in the final print or digital version based on incorrect data provided by the client.
  • Deadlines: Due to strict production and print schedules, if content is not provided by the agreed deadline, Prolific North reserves the right to publish with the information held on file or leave the space blank.
  • Non-Refundable: Once a booking for the Northern Agency Guide is confirmed, it is non-refundable due to the dedicated space allocation and production costs involved.

6. AWARDS ENTRIES & TICKETS

  •  All entries for Prolific North Awards must be true and accurate. We reserve the right to withdraw an award if information is later found to be false.
  • All submissions must be made online by the deadline. Once entries are submitted, they will go forward for judging. Entries must be paid before the judging date. Entries not paid for will be taken out of the judging process and therefore, the awards.
  • Award entry fees are non-refundable. Ticket sales for award ceremonies are final, though name substitutions are usually permitted up to 7 days before the event.
  • If your payment is successful, you will be directed to a confirmation page where you can download your receipt; an automatic email confirmation will also be sent to the email address you created an account with on the entry portal.
  • After the entry deadline entries cannot be withdrawn, and refunds cannot be given.
  • All entries must be supplied and conform to the category rules/submission formats.
  • The judging panel will only read and use the reports for the purposes of the judging and are required to agree to NDAs.
  • The judges reserve the right to re-allocate entries that in their view are entered in an incorrect category. The judges also reserve the right to remove categories where entries do not meet the standard for nomination. These entries will not be refunded as they will have been judged accordingly with the rest.
  • The judges’ decision is final and no correspondence or discussion will be entered into or feedback given regarding the selection of shortlisted nominations or winners.
  • Due to the number of entries received, the awards cannot guarantee feedback on individual entries but we do strive to offer this where possible.
  • We reserve the right to shorten entry titles for the purpose of the awards brochure and winners’ trophies.
  • We will not publish your entries without first seeking approval, winners can be asked if they are willing to allow their entries to be made public for future marketing and promotion.
  • The organisers reserve the right to verify that all entries have been commercially produced for a commercial client where relevant.
  • Whilst every care will be taken in the storage of entries, the organisers will not accept responsibility for loss or damage of entries.
  • All entries submitted must be legal.
  • Any entries containing offensive material will be disqualified.
  • Any entry that has a complaint upheld against it by the Advertising Standards Authority will be disqualified.
  • We reserve the right to extend the closing deadline, amend categories or not award categories should the standard of entries received not reach the required standard.

7. EVENT TICKET BOOKING CONDITIONS

  • Payment for tickets must be paid before the event takes place.
  • Once you pay online or are issued an invoice, a booking is made and this constitutes a binding agreement.
  • Cancellation charges will come into effect once a booking is made and the terms and conditions are agreed. (A booking is made online or when the invoice for tickets is issued.)
  • Bookings will be confirmed on a first-come, first-served basis.

We make every effort to ensure that all programme and speaker information given is true, accurate and complete at the time of writing. However changes can happen due to circumstances beyond our control and we reserve the right to make any such changes without prior notice.

Prolific North will not be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.

Such causes include, but are not limited to: power failure, Internet Service Provider failure, acts of God, epidemic, pandemic, civil unrest, fire, flood, droughts, storms, earthquakes, collapse of buildings, explosion or accident, acts of terrorism, acts of war, governmental action, any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or any other event that is beyond the control of the party in question.

Where an event can be postponed, this will be taken into account and any investment already made will be transferred to the new date. Should a physical event not be possible due to causes out of our control, this event may be transferred to a virtual online event.

8. EVENT TICKET CANCELLATION

  • All requests for cancellations or substitutions must be made in writing to [email protected]. 
  • Cancellations made out within 28 days prior to the date of event are subject to no cancellation charge.
  • Cancellations made between 8-27 days prior to the date of event are subject to a 50% cancellation charge.
  • Cancellations made within 7 days of the date of event are subject to a 100% cancellation charge and a substitute guest can be nominated in replacement

9. AWARDS JUDGING CONDITIONS

  • The judges’ decision is final, and no correspondence or discussion will be entered into or feedback given regarding the selection of shortlisted nominations or winners.
  • In the interest of transparency, judges are ineligible to enter any categories they are judging.
  • Judges will not allow personal relationships or experiences to influence judging marks or decisions and their judging will be impartial and based on the standard of entry, campaign, organisation or product.
  • Judges will declare any perceived conflict of interest to the event organisers ahead of reading any entries.
  • All judging discussions are confidential and will not be shared or discussed with anyone outside of the judging panel ahead of the ceremony or thereafter.
  • Judges will not share confidential material, judging papers or entries with anyone. Judges will securely delete all judging materials immediately after the judging period.
  • Judges can only access entries that they have been provided to score.
  • Judges will not notify anyone that they have won or that they are shortlisted ahead of the official announcements.
  • Judges will not provide any feedback to entrants as to why they have not won or were not shortlisted – all requests for feedback must be directed to Prolific North Ltd.
  • Should a judge break the rules of conduct and the code is not adhered to, they will be asked to leave the panel and not invited to judge any future awards.

10. FILMING & PHOTOGRAPHY

Event attendees consent to filming and sound recording as members of the audience. Photographs taken at the event are the intellectual property of Prolific North Ltd and its event partners and will be used in promotion and marketing after the event.

11. ACCESSIBILITY

We make every effort to ensure that our events are accessible and enjoyable for all our visitors, so if you require any particular assistance, please let us know as soon as possible so that we can make any arrangements.

12. LIMITATION OF LIABILITY

Prolific North obtains the Content from a wide range of sources and it includes facts, views, opinions and information likely to be of interest to users of the Website.

While all reasonable care is taken, we do not guarantee the accuracy, completeness, timeliness, performance or fitness for any particular purpose of the Content or the Website, nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed on the Website or any website to which we link. You should note that any contact or arrangements made between you and any third party named on the Website or any third party website linked from it (including without limitation any website with which we have a commercial association) is at your own risk, and Prolific North accepts no liability.

The Content should only be used for your general information and use and not by way of specific recommendation or advice as every individual’s circumstances are different.

Prolific North does not give any warranties in respect of the Content or the Website, freedom from viruses or other contamination or that the Website is compatible with any computer systems, software and browsers.

All implied warranties or duties are excluded save if and to the extent that they may not lawfully be excluded.

Prolific North shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of, or inability to use the Website or Content or from any action taken, or omitted to be taken, as a result of using the Website or Content, other than death or personal injury resulting from use of the Website directly caused by the negligence of Prolific North.

To the fullest extent allowed by applicable law, you agree that Prolific North will not be liable to you and/or any third party for any consequential or incidental damages (including but not limited to lost profits, loss of privacy or for failure to fulfil any duty) or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the use of the Website or the Content or to any breach of the terms by Prolific North, even if Prolific North has been advised of the possibility of such damages and even in the event of fault or strict liability.

You agree that your only recovery for any damages that you incur, and your exclusive remedy, shall be limited to the direct damages (if any) you actually incur in reasonable and exclusive reliance on the Website or Content, and for which we may be held liable by a competent court, of up to a limit of the refund of the amount you paid (if any) in relation to the particular use of the Content in total during the month in which the damage first incurred.

13. GOVERNING LAW
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. MODIFICATIONS

Prolific North reserves the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website after the modifications constitute your acceptance of the revised Terms.

15. ENQUIRIES & COMPLAINTS

If you have an enquiry or complaint about our Website, please email us at [email protected]. We will try to answer your enquiry or resolve any complaint as soon as possible.