Mission Labs to move HQ to Manchester as it plans to double headcount

Charlie Spargo's picture
by Charlie Spargo

A Lancashire cloud communications provider has announced it is set to move its HQ to Manchester's Arbeta, not long after its acquisition.

Mission Labs - provider of business phone solution CircleLoop and customer experience platform SmartAgent - is set to move its HQ to Manchester, and will retain its current office near Rawtenstall for Lancashire-based staff.

Mission Labs was founded by Damian Hanson (pictured, left) and David Hague (pictured, right) in 2016, and acquired earlier this year by listed communications service provider Gamma. Over the course of the COVID pandemic, Mission Labs has recruited more than 50 new team members, and successfully secured a range of new clients.

The tech provider has taken 11,000 square feet of office and meeting space at the office on Northampton Road, and announced its plans to expand its headcount to more than 200 over the next 12 months.

It will see Mission Labs more than double its existing office footprint, enabling it to focus on rapid growth in staff numbers. The company hopes that it will help them reach a wider tech talent pool based in and around Greater Manchester.

Co-founder of Mission Labs, Damian Hanson, said: “Arbeta is situated in a very fast-growing area of Manchester, supported by excellent infrastructure and facilities. The new space that we have secured provides us with a brand new, welcoming HQ that is right in the heart of the action. And as we continue to rapidly create new roles and accelerate our headcount, we know just how important a great working environment is for attracting and retaining talent.”

The new Manchester headquarters will open later in the summer after undergoing a full design and fit-out, which has already started.

David Hague, Co-founder, added: “During the pandemic we have continually reacted to the changing needs of our colleagues. We observed early on that 100% homeworking does not appeal to everybody and we safely reopened our offices as soon as we were able to do so last year, allowing a small number of colleagues to work where they feel most comfortable and productive.

"We have subsequently engaged directly with the entire team to define our needs for the future and the feedback was overwhelmingly in favour of a hybrid working model.”

Enjoyed this? Get our latest updates in your inbox every day

Subscribe to Prolific North’s morning newsletter to keep up with all the most important things going on in your sector.