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ResponseTap appoints Head of Development and aims to double department


Marketing technology specialist ResponseTap has appointed Paul Cleghorn as its new Head of Development.

Cleghorn will head up the firm’s 15-strong development team, with the target of doubling the size of the  department within 12 months.

CTO Richard Hamnett said: “Following six months of beta iterations, we launched Insight Hub – the industry’s most agile reporting platform – back in late 2016. We also announced new ‘Go’ pipelines to allow our developers to deploy product changes in minutes, and the release of our Integrations Centre came shortly after, to better facilitate a single customer and campaign view.

“Like many of the leading SaaS companies in the marketing space, we will continue to introduce new platform capabilities on a monthly basis, which is why we need the best talent and leadership in our team.”

Cleghorn added: “I was particularly impressed that this is a fast-paced company which has maintained its start-up ethos, but already has a solid product on which to build,.

“The development team is empowered to ensure a very fluid delivery of new call intelligence functionality, and I look forward to further improving the efficiencies and effectiveness of the department as we advance along the product roadmap.

“For me, it’s about making smarter decisions regarding what to develop and when – that way, we can give marketers and contact centres even savvier tools to do better business.”

Previously, Cleghorn managed multi-site development teams in various international locations.

ResponseTap has more than 2,200 worldwide clients and is run by founders Richard Hamnett and Ross Fobian, with investment from Eden Ventures, Beringea and Enterprise Ventures.

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