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Fluid Commerce

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Awards / Accreditations

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Google Premier Partner

Hyva

Hyvä Silver Partner

Ukpaid

2024 UK Paid Media Awards

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Silver-level Adobe Solution Partner

Euro

2023 European Ecommerce Awards

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Amazon Advertising Partner

Facebook

Facebook Marketing Partner

Ecomm

2023 UK Ecommerce Awards

About Fluid Commerce

Your ecommerce success partner​

Adobe Commerce | Magento | Hyvä Themes | Performance Marketing

Clients tell us we’re part of their ecommerce success team. Our approach is shaped around them. We’re not like many agencies, there’s no ticketing system; we dedicate people to your business.

“They provide us with a level of technical capability and industry knowledge to direct and compliment our digital strategy and execution. They are partners in our success.” – Stone Technologies Ltd, client since 2021

You’ll never have to deal with a middle man who doesn’t know your business. And the team that you meet during the sales process? That’s who you’ll work with once you come on board.

When there’s an error in the backend we fix it, when we see an opportunity for your brand, we share it and when you need data-led decision-making, we deliver the information you require in plain English.

In short, we are proactive, thorough and creative; we’re dedicated to enabling your vision to come to life.

“An ecommerce agency with the team and knowledge to bring something very special to the table. They take the pressure off and enable the business to reach its performance goals. The important thing with Fluid is the team of experts, everyone has a specialist area so we will be introduced to someone for a specific thing we need because they’re the expert.” – Cablecraft, client since 2019

Fluid Commerce was founded in 2009 with a passion to transform ecommerce businesses into market leaders. Since then, we’ve built an agency that cares deeply about the relationships we build with our clients.

We’re here to help you with our knowledge, skills and insights – because your success is our success. When we work with you, our goal is to become part of your team. We challenge, encourage and educate so we can do better, together.

“They help us visualise strategy, they challenge us and our thinking and they add to it to test if the strategy is the right one. We value their opinion. They make sure they fully understand the problem they’re being asked to solve is a) the right one and b) understood.” – Stone Technologies Ltd

Our approach has been rewarded:

●      Fantastic client retention, with many staying with us for years
●      Official partners with Adobe Commerce and Hyvä
●      Winners of multiple awards, including a 2023 UK Ecommerce Award and 2023 European Ecommerce Award for best website.

Who we work with

Ambitious B2B Manufacturers, Wholesalers and Distributors in Construction, Electronics & Equipment, Home & Garden, Fashion & Accessories and more.

Specialisms

Complex integrations including ERP systems
Advanced Magento/Adobe Commerce development
Commercially-minded team with in-house retail experience

Get in touch if you want to find out how we can help your online business grow.

Fluid Commerce

Meet the Team

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Adam Hindle
Managing Director
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Matt Edwards
Technical Director
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Carl Walker
eCommerce Director
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Rob Pimlott
eCommerce Account Director
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June Fernandez
Head of Performance
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Liz Walmsley
Head of Marketing
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Stuart Bollard
Finance Manager
Louella
Michelle Araujo - Ecommerce Executive
Louella Belle
Our developer team at Fluid Commerce are incredible at what they do. They work really hard with us to guide us and help us perfectly execute everything we need to in order to be more successful. I believe that the more we move in this partnership the more fruitful it will be for Louella Belle.
Stone
Maurice Suter - Head Of Business Transformation - Stone Technologies Ltd
Stone Technologies Ltd
It was great to work with a team who have a good knowledge and understanding of creating API integrations. Fluid’s team has dealt with and understood our system requirements perfectly considering it is a very complex solution with custom prices for each customer and other complexities.
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Matt Jeans - Chief Digital Officer
Augustinus Bader
We have only really scratched the surface of the potential that exists for our products in terms of online sales. We felt Fluid understood the brief well and had experience of delivering similar projects that have generated excellent results. They were the natural choice to instruct and had a clear passion for what we wanted to achieve.
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Jon Brierley - CEO
Moda Furnishings
We've worked with Fluid since the launch of the business and they have been instrumental in the growth we have seen over the last six years because of their Magento know-how and PPC expertise. The migration from Magento 1 to Magento 2 was key for us to achieve the growth targets we have set and we can rely on the Fluid team to be a true ecommerce partner as we continue to grow.
Trutex
Rowena Allen - Marketing Manager - Trutex
Trutex
With the majority of people now shopping online it’s critically important to the current and future success of our business that we are able to offer families an excellent online experience. The results achieved so far have been extremely encouraging and with the increase in revenue and mobile conversions, the website is clearly hitting the mark with customers.
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Paul Atherton - Ecommerce Manager
Lakeland Leather
Fluid has been a great partner to work with as we grow our brand. They are Amazon experts and working with them to boost our sales on the platform has been a key element of our growth strategy. Their Magento team is also friendly and proactive, helping us maintain our current site as we prepare for a migration project to Magento 2.
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Dave Duffy - Director
Stoves Are Us
The Fluid team were fantastic during the project, with great knowledge, able to get things done quickly and provide solutions for any issues that came up. Fluid always give honest feedback, and, if we had questions, they would find the right person to get the answer from, rather than trying to fudge their way through conversations. The new look and feel of the new site is great - we're really happy with it and are excited to evolve the site further next year.
Cablecraft
Freddie Dalton - Digital Marketing Executive
Cablecraft
The work Fluid has carried out has helped our website grow and improve in all aspects including conversion rate, AOV and improved revenue. I would (and have) recommended Fluid to others due to their fantastic service and communication as well as their abundance of knowledge of Magento.
Fluid Logo Navy Square (645 X 645 Px)

With over 10 years of ecommerce experience, we help high-growth retailers succeed online.

Fluid Logo Navy Square (645 X 645 Px)

Our expert insights for high-growth ecommerce.

Fluid Logo Navy Square (645 X 645 Px)

Do you have a general enquiry? Get in touch with a member of the team.

Fluid Logo Navy Square (645 X 645 Px)

We build relationships with our clients for maximum ecommerce success. We deliver exceptional work that smashes our clients' growth targets.

News stories about Fluid Commerce

Address
Colony Jactin House, 24 Hood St, Ancoats, Manchester M4 6WX, UK

Skills

Adobe & Magento Services Agency Conversion Rate Optimisation (CRO) Design & Creative Digital Strategy eCommerce Marketing Paid Search (PPC) Paid Social Web Design Web Development