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Millgate apppoints Vapour Cloud to develop services


Millgate, has appointed Vapour Cloud as its strategic partner for voice, video and network connectivity.

The £60m Sheffield-based IT firm currently sells hardware, telephony and tech support, but sees this move as a way to offer an “integrated technology solution” to its 4500 customers.

“It’s no secret that IT and telephony has come together – clients now want a secure, unified comms solution, with consistently high service levels across the board. Tech now needs to support flexible working, be scalable to reflect the fluidity of business, and have an integrated disaster recovery strategy as standard. It needs to be quick, cost effective, compliant and feature-rich,” said Steve Dono, Millgate’s Group Head of Sales

“We’ve therefore been on a massive journey to enhance our proposition over the past five years, and in the last 24 months this transformation has really started to take shape. We don’t just want to provide piecemeal advice to clients – we want to help them make savvy, technology-led business decisions that will power greater connectivity, efficiency and growth. But we needed the right partner on board for Millgate to be able to fulfil this vision.

“While 80% of our revenue is currently coming from the sale of hardware I see this shifting to 60% in favour of us deploying more unified communications solutions. This is a significant time for our organisation.” 

Tim Mercer, Vapour Cloud’s CEO, added:

“We’ve been very vocal about Vapour’s partner strategy. Millgate is one of the top 100 VARs in the UK, so this is exactly the type of collaboration we’ve been actively seeking – we don’t supply hardware and IT support, so we complement each other well.

“Millgate has a nationwide presence, and they’re currently undergoing one of their most exciting periods of change internally, to build an even more compelling proposition for colleagues, clients and vendors alike. It’s the perfect time to be on board with their revolution.”

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