Bolton is among the winners as energy firm E.On Next embarks on a recruitment drive to take on a further 1,300 customer support staff.
The Greater Manchester borough is named alongside the company’s Midlands hubs in Nottingham and Leicester as the base for the new staff, which will include specialists in supporting customers through social media, as well as staff to help recruit new customers and support customers with prepayment meters.
Ramona Vlasiu, chief operating officer, said: “We do things a little differently at E.on Next – our energy specialists are dedicated to caring for their own group of customers so they can get to know them better and do more to help them, which is all the more important in these challenging times. We would love to hear from people who are passionate about providing excellent service. Previous experience of the energy industry is not essential but the desire to care for our customers and help us continually improve our business is.”
The customer service system is based around the technology that E.on licenses from Octopus Energy. E.on is one of the biggest suppliers in the country, and services around 5.5 million customers.
Chief people officer Chris Norbury said: “These roles provide a great opportunity for people to join our business and help us drive the energy transition towards a smarter and more sustainable future.
“We are proud to have been accredited as one of the UK’s top 50 inclusive employers for the past six years in a row because we believe in creating a workplace where everyone feels respected and valued – a place where everyone is empowered to develop and thrive and to be the best they can.”
