Co-op Live, one of the world’s most advanced live entertainment venues, is bringing together its food and beverage operations with financial management to help optimise inventory, simplify business processes, and support continued growth thanks to the installation of Oracle Simphony Cloud Point of Sale (POS) and Oracle NetSuite.
“Co-op Live was designed to be one of the world’s most advanced live entertainment venues, and that requires best-in-class technology behind every aspect of the fan experience,” said Guy Dunstan, senior vice president and general manager, Co-op Live. “Oracle plays a vital role in supporting our operations. By connecting our venue and finance data, our teams have better visibility across the business, helping us make more informed decisions while delivering fast, efficient, and reliable service at every event.”
Developed and operated by Oak View Group, Co-op Live has quickly established itself as one of Europe’s leading live entertainment venues, welcoming millions of fans and hosting performances by artists including Harry Styles, Paul McCartney, and Billie Eilish. Delivering exceptional fan experiences at scale requires processing high volumes of food and beverage transactions while maintaining tight control over inventory and profitability. Co-op Live selected Oracle Simphony and NetSuite to unify hospitality and finance operations, helping teams work more efficiently, optimise inventory, and delight fans.
Oracle Simphony unifies ordering, payments, and operational data across Co-op Live’s bars, concessions, premium event spaces, and self-service kiosks, providing teams with timely insight into sales performance, product demand, and venue operations. By bringing together operational information with the financial management capabilities in NetSuite, Co-op Live can simplify financial reconciliation and improve budgeting and forecasting, giving finance and operations teams a shared view of business performance. Together, Oracle Simphony and NetSuite are giving Co-op Live the intelligence needed to respond more quickly to changing demand and deliver exceptional fan experiences.
“Live entertainment venues need to serve thousands of guests during short, intense periods while maintaining the speed, quality, and convenience fans expect,” said Kevin Kimber, senior vice president and general manager, UK and Ireland, Oracle. “By bringing food and beverage operations and financial management together with Oracle Simphony and NetSuite, Co-op Live can improve efficiency, inventory management, and decision-making to further enhance the experience for fans.”
