One Touch, the Leeds-based pioneer in Voice AI for the hospitality sector, has entered a strategic partnership with global food ordering giant Foodhub for Business.
The deal will see One Touch’s Millie AI technology made available to Foodhub for Business’ extensive network of 30,000 restaurant venues across the UK and the US.
Millie AI by One Touch is an is an AI-powered voice automation system, which takes table bookings 24/7, requests food delivery and handles customer queries. It will allow customers to place food delivery orders via natural, human-like voice conversation and ensure restaurant owners never miss a food delivery order during peak periods, while simultaneously reducing the operational burden on staff.
The partnership forms part of One Touch’s growth strategy to integrate their advanced Voice AI into the growing food delivery market. Recent data from NIQ Hospitality at Home Tracker (powered by CGA Intelligence) saw UK home food delivery sales increase by 7.4% year-on-year in January 2026, outperforming traditional takeaway formats.
Craig Pollock (pictured), director at One Touch, said: “The scale of this partnership with Foodhub for Business is a testament to the power and reliability of Millie AI. Lumina Intelligence valued the total UK delivery market at £14.3bn so there is lots of opportunity to grow. The partnership with Foodhub for Business gives us the opportunity to work with potentially 30,000 venues in the UK and US. This is a massive step forward in our growth coming off the back of recent agreements with OpenTable and Resos.
“Furthermore, we have secured SOC 2 and ISO 27001 which is a huge milestone for our team; it gives our global partners the absolute certainty that their data is being handled to the highest international standards. This isn’t just growth, it strengthens our position as a credible, world-class player in the AI space. We are well positioned to lead the transition toward automated voice commerce in the food delivery market.”
David McGuinness, VP global sales and partnerships at Foodhub for Business said: “At Foodhub for Business, our focus is helping restaurants and takeaways grow through a fully connected, future-ready commerce ecosystem. This partnership with Millie AI is a natural extension of that vision. By integrating voice ordering directly into our POS and wider third-party ecosystem, we’re enabling operators to capture more orders, streamline operations, and enhance the customer experience, all from a single platform.
“With over 63 million orders processed across our network last year, scale and reliability are critical. We partner with businesses like Millie AI who can innovate quickly and integrate seamlessly, ensuring our partners stay ahead in an increasingly digital, on-demand market. Together, we’re giving restaurants access to next-generation ordering technology that drives efficiency, increases revenue, and unlocks new growth channels.”
