Leeds-based Gratterpalm will also provide creative marketing solutions across advertising, print, events, and CRM.
Managing partner Gareth Healey, said: “During the pitch process we quickly realised that Hermes and Gratterpalm share the same fundamental objective; we both connect retailers with consumers in an increasingly complex and technologically driven world. We are looking forward to working with Hermes to help them build on their position as the UK’s leading consumer delivery specialist.”
The work will cover development of both the Hermes and myHermes brands.
Head of marketing at Hermes, Jonathan Bennett said: “Gratterpalm demonstrated a good understanding of our business and target markets. In addition their retail pedigree and scalable structure fits well with the demands of our business.”