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Google Partner

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Umbraco Partner Platinum

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ISO 27001

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ISO 9001

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Cyber Essentials Plus

About CTI Digital

CTI Digital began over two decades ago as specialists in computer-telephony integration. Since then the digital landscape has evolved exponentially, and we have always been two steps ahead – having transformed those three letters into a new promise: Creativity, Technology, and Innovation.

We’ve evolved from those humble beginnings into a team of 150+ passionate specialists who live and breathe digital innovation. But here’s what hasn’t changed: we still believe in the power of genuine human connections.

When you work with us, you’re not just hiring an agency – you’re gaining an extension of your team. We roll up our sleeves, dive deep into your challenges, and celebrate your wins as if they were our own.

Whether you’re a charity looking to amplify your cause, a university connecting with students, or a tourism brand inspiring wanderlust, we bring the same curiosity and care to every partnership.

We’re proud to work with ambitious brands like Chester Zoo, Little Greene, Zip World and the University of West London, organisations across charity, tourism, membership, FMCG, and leisure sectors who share our vision for what’s possible when digital strategy meets human insight.

Meet the Team

Chris Burgess
Chris Burgess
CEO
Paul Green
Paul Green
Chief Commercial Officer
Rob Giles
Rob Giles
CFO
Sam Bell
Samantha Bell
Growth Director
Lexie Taylor East
Lexie Taylor-East
Head of Marketing
Chester Zoo Logo
Helen Dean - Head of Marketing
Chester Zoo
We have been really impressed with the CRO work that CTI have implemented in the last 6 months, in particular the successful A/B tests that have helped us increase our donation and Gift Aid revenue across our online sales. This work is so valuable to us in better understanding our customers' behaviour online, ensuring that we optimise where we can. Lee is a pleasure to work with, always positive, diligent and trying to think one step ahead!
Little Greene
Steve McNamara - eCommerce Manager
Little Greene
It has been a great experience working with CTI. Our online sales have gone from strength to strength, thanks largely to CTI’s excellent working on SEO and paid ads. The team has been super to work with. Always available, quick to respond and proactive in their approach. I have particularly appreciated their can-do attitude to dealing with challenges.
London Transport Museum
Harriet Burke - Head of Digital Marketing
London Transport Museum
Having a new and improved website is a complete game-changer for the Museum with an improved user experience and focus on rich, searchable, shareable content. Previously, we had a number of disparate websites with little integration in place between them and no cohesive digital roadmap. Now, with the help of the CTI Digital team, we have taken a huge step forward with our digital ambitions.
Bruntwoodworkslogo 1024x537
James McCracken - Head of Marketing, Workspace & Digital
Bruntwood Works
We approached CTI digital to support with our brand websites following a number of recommendations. We were delighted with the quick turnaround with the team and the ease of getting the sites built on time and to budget. The CMS are very user-intuitive, and we are delighted with the outcome.
Aldermoe Logo
Adam Brassington - Head of Digital
Aldermore Bank
CTI has been instrumental in helping to optimise our conversion rates. The success of our business relies on being able to effectively convert website visitors into leads. Through user research, heuristic review and analytics and design, CTI have increased form conversions by 15%. This has had a profound impact on revenue generation and the overall user experience. They’re a fantastic partner and an agency that I’d highly recommend!
BritishCouncil
Nick Morgalla - Head of Digital Operations
British Council
The web infrastructure project has played such a critical part in our wider digital transformation. We recognise that the digital medium is the single most important source of innovation for organisations like ourselves and with the completion of the project we’ve experienced huge improvements across every KPI. Ultimately, this means that British Council employees around the world can continue to communicate our message and innovate with new services that create more international opportunities for the UK.
Drinkaware Logo RGB (1)
Sarah Dyer-Hall - Director of Digital, Data and Tech
Drinkaware
Myself and everyone at Drinkaware are so happy with the impact we’ve seen from working with CTI Digital marketing; you have added so much value to our business. The way that the team has managed to turn around the Google Ads Grant account; This is exactly what we wanted from a strategic partner; everyone in the team at CTI Digital is really approachable and able to add value to Drinkaware.
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Address
South Central – Bruntwood, 11 Peter Street, Manchester M2 5QR, UK

Skills

AI Branding Strategy Broadcast - Post Production Content Marketing Content Strategy & Production Conversion Rate Optimisation (CRO) Creative Services Data & Analytics Data Strategy Digital Consultancy Digital Transformation Digital Transformation and Strategy eCommerce Email Marketing Influencer Campaigns Paid Media Strategy Search Engine Optimisation (SEO) Social Media Marketing UX Design Website Design & Development

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