Refresh.

Refresh have a deep understanding of our market and they have been invaluable in shaping a strategy that we feel truly resonates with our target audience. Their expertise and smooth organisation when leading our recent roundtable event was impressive; it was executed seamlessly and very well received by all attendees and URSA colleagues alike. Overall, the campaign has exceeded our expectations, delivering both strong results and a positive experience throughout the process. Working with the team at Refresh has been collaborative, professional, and a genuinely enjoyable experience – they’ve gone above and beyond at every stage.

We picked Refresh as our PR agency due to their extensive HVAC industry experience and confidence to challenge our brief, both which instilled confidence. Our campaign was a particularly important one as we launched our manifesto and ramped up our commentary around the important ever-important skills agenda. We’ve been really pleased with the work so far and like the campaign as it’s scalable and gives us legs to do much more with it in the future. The team at Refresh are extremely knowledgeable about the industry and easy to work with – as an added bonus, we really get on with them as people and always look forward to our meetings.

The roundtables orchestrated by Refresh have been effective for our business. They created a unique and engaging forum that allowed us to achieve three critical objectives simultaneously. First, the events cemented Polypipe Building Products and the wider Genuit Group as the market leader and a voice of authority on key legislation affecting housebuilders and the wider construction sector. The discussions provided a platform for us to share our expertise and influence the conversation on vital industry topics. Second, the roundtables were instrumental in increasing our direct contact with partners across the housing sector, including housebuilders, social housing providers, trade associations, and specifiers. This has been invaluable for building relationships and creating new business opportunities. Finally, these events successfully positioned us as a full sustainable solutions provider. The opportunity to showcase our expertise beyond products has been crucial for demonstrating our value as a strategic partner to the industry. Together we create sustainable living.

The team at Refresh are nothing short of outstanding. A highly creative team who are incredibly organized, strategic, and personable, the services on offer are exceptional. I have complete faith and trust in them to drive forward any PR strategy in a way that focuses on the unique objectives of your business. The team go above and beyond to deliver and are a pleasure to work with - I could not recommend them enough.

Within weeks of working together, the team at Refresh became part of our extended team. They know our market, our products, and our goals – and they’ve taken them to heart, delivering campaigns, coverage, and content at a pace that’s second-to-none. Importantly, they’ve challenged us along the way – helping us to question some of our norms. Last but by no means least, the team are fun, easy-going and enjoyable to work with - no matter who it is or what it’s about, it’s always an interesting conversation.