SocialChain appoints Stein IAS and MAG vet as client services director

SocialChain has appointed Stein IAS and MAG alumnus Gemma Newton as client services director based at the company’s Manchester hub.

Reporting to Pete Metcalfe, CEO, Newton will be responsible for nurturing and growing existing client relationships across SocialChain and Brave Bison’s portfolio of global clients including General Mills, Holland & Barrett, TikTok, and Jameson.

Working closely with the SocialChain leadership team and building on her 10 years of experience at the forefront of influencer, social media and performance marketing, Newton will help clients to tap into the power of social to connect with audiences and ensure constant impact. She will also collaborate with the wider Brave Bison team to build multi-disciplinary solutions that help clients further unlock potential opportunities for growth.

Newton joins SocialChain from Stein IAS, part of MSQ Group, where she held the role of client services director. She has previously held a number of senior leadership positions including as head of data and insights at MAG Manchester, and in both growth and client leadership roles at Inside Ideas Group, working for Aylesworth Fleming and OLIVER, and performance marketing agency Elixus across the UK and Malaysia.

In addition to working with well-known brands including Odeon Cinemas, EE, LEGOland Windsor, GoCompare, BUPA UK and SquareMeal, Newton founded the UK Blog Awards, the UK’s first national awards program of its kind, and was responsible for driving the transformation of multiple NHS Trusts, a project which received recognition at Number 10 Downing Street.

SocialChain CEO Metcalfe said: “Gemma is a phenomenal addition to the SocialChain team and is, yet again, further proof of our commitment to hiring the very best and strongest talent in the industry. Her vast experience will be crucial in delivering exceptional client service across SocialChain as well as the other Brave Bison practices. Ensuring clients have the power, knowledge and solutions to better connect with audiences and drive growth. I am looking forward to working closely with her.”

Newton added: “SocialChain and Brave Bison have created propositions and solutions that help brands to connect authentically and effectively with their audiences. By focusing on putting people before platforms, SocialChain’s new creator-led proposition alone is driving impact for savvy clients who are tapping into the power of social. Working alongside some of the best brains and creators in the industry, I am looking forward to empowering more brands to unlock innovative modes of growth.”

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