Manchester’s Six & Flow has built and launched a new billing system for Imail Comms, formerly UKMail.
The custom HubSpot integration system has been designed to improve its billing processes, as well as aligning its sales, marketing and customer services teams.
“Imail Comms works with thousands of businesses and customers each week, all with different delivery volumes, individual pricing and billing terms. This means that it desperately needed a robust platform that was fit for purpose which its legacy system was not. Our aim was to create an intuitive, expandable, and precise invoice process that truly allowed it to become more streamlined and focused on driving business growth,” explained Six & Flow MD, Rich Wood.
“The new platform now forms the backbone of the entire company which is a big step change as the sales, marketing, service, finance and operations teams are now all singing off the same hymn sheet for the very first time.”
Six & Flow created a CPQ (Configure, Price, Quote) model and pricing structure centred around HubSpot, Xero and a standalone middleware which was created on AWS.
The middleware takes Imail Comms’ pricing and usage stats to create deals in HubSpot and, in turn, invoices within Xero.
“Six & Flow has done a fantastic job with this project which is already delivering huge commercial advantage to our operations as its enables our team to concentrate on growing the business rather than on time consuming and dis-jointed financial admin,” added Andy Barber, CEO, Imail Comms.
Imail Comms was formed last year, following a management buy-out of DHL’s UK Mail Digital business.
