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Access wins 4-way pitch for WaterAid


Manchester’s Access has won a 4-way competitive pitch to become the global web development partner for WaterAid.

It will provide ongoing platform support and future digital design, development and project work. This will cover the growth of its current digital portfolio from 7 member sites and 3 country sites, to more than 40 websites and 9 microsites in the next 3 years.

“Our digital platform is a core element of our entire global operation, communicating the vital work we’re doing as well as facilitating ongoing fundraising from all around the world,” explained Temina Milovanovic, digital, marketing & product lead for WaterAid.

“We launched a new Drupal website in the UK in 2017 and more Drupal sites are now being rolled out for the countries in which we work. The next phase is to further enhance the performance of the website, and develop new features that will bring our supporters closer to our work.

Milovanovic added that user experience was a “fundamental element” to its digital operation, which was where Access stood out.

“Working alongside Acquia we will provide a holistic approach to developing and maintaining the web platform’s architecture and integrity. We’ve already completed a technical audit of the site and will commence our wider support with immediate effect. We also have a number of broader projects in plan to help to improve the site performance, conversion and achieve WaterAid’s long term digital ambitions,” said Simon Landi, managing director of Access.

“This is an exciting win for the agency and we are looking forward to working with WaterAid to further raise their standards across their digital portfolio.”

The charity operates across 35 countries and was established in 1981 by the UK water industry. Its ambition is for everyone, everywhere to have clean water, decent toilets and good hygiene by 2030.

Access will be responsible for the day-to-day performance of its digital platforms, providing technical support and proactive development work, as well as managing integration with third parties.

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