Global AI services provider Brainpool AI and Liverpool-based digital transformation specialist Bluprintx have announced a strategic partnership to solve the number one challenge facing CX leaders: scaling AI that delivers measurable ROI.
Combining Brainpool’s network of 800+ MIT, Oxford, and Stanford-trained AI experts with Bluprintx’s future-ready transformation frameworks, the alliance “empowers marketing, sales, and service teams to deliver unprecedented value from AI initiatives.”
The new alliance comes after Bluprintx announced that it had secured investment from private equity based group Palatine to further expand their global operations.
The partnership addresses the growing demand for responsible and effective AI implementation, and prioritises model-agnostic AI development, creating custom solutions that adapt to clients’ evolving technology landscapes. This flexibility empowers businesses to select optimal AI frameworks without vendor lock-in, enabling organisations at any stage of AI maturity, to elevate customer loyalty, streamline employee workflows, and unlock rapid, scalable growth that outpaces competitors.
The alliance’s unique structure provides organisations with a distinct market advantage; direct access to specialised AI talent typically confined to academic environments, practical transformation experience, and a commitment to ethical AI that’s built into the development process. This global strategic partnership gives organisations the ability to drastically reduce implementation timelines of AI from several months to just weeks, by using structured deployment frameworks, targeted pilot programmes, and pre-built solution modules. This approach bridges the persistent gap between theoretical AI capabilities and practical business implementation.
Ryan Forrest, global director of solutions at Bluprintx said: “At Bluprintx, we don’t just adapt to change, we anticipate it. This partnership with Brainpool AI allows us to combine our future-focused methodologies with cutting-edge AI capabilities. We believe that AI’s true potential is unlocked when deep technical expertise meets a strategic understanding of business transformation. That’s exactly what this partnership delivers, turning AI from a cost centre into a competitive advantage.”
Kasia Borowska, co-founder and MD at Brainpool AI added: “This is a truly unique partnership that bridges the gap between academic AI excellence and real-world business transformation. Our network of 800+ experts from institutions like Oxford and MIT will work seamlessly with Bluprintx’s proven frameworks to solve complex challenges and seize new opportunities that organisations were previously unable to address at scale.”
Together, Brainpool AI and Bluprintx will make a transformative impact for the customer experience industry across the whole customer lifecycle. With AI-powered insights to deliver hyper-personalised engagement that boosts customer retention, empower employees by automating tasks, optimise operations by reducing overheads, and accelerate revenue by providing outcome-focused AI tools, such as dynamic pricing engines and lead scoring models that shorten sales cycles and accelerate growth.
