Merseyrail is the leading suburban passenger train operating company for the Liverpool City Region, employing over 1200 staff. We operate around 800 train services per day, with trains travelling in and out of Liverpool City Centre every 75 seconds. We operate one of the most intensive rail services in the country, delivering a reliable journey for more than 110,000 passengers every day.
An opportunity has arisen for a talented marketer to join Merseyrail’s leadership team as Head of Marketing & CSR, reporting to the Commercial Director.
A dynamic, commercially minded, results driven individual is required to take responsibility of Merseyrail’s marketing strategies, passenger communications and community engagement.
We’re looking for an experienced marketer with a passion for customer engagement who can help us tackle these challenges and radically overhaul our communications across every customer touchpoint.
The Climbing Hangar is a growing business in the enviable position of benefitting from natural customer acquisition through the growth of interest in climbing as a hobby. While attracting new customers is a key driver in our success, our challenge lies in customer retention and effectively delivering customer experience as our point of differentiation.