Senior Account Manager

Key responsibilities

  • You will be responsible for managing and leading a team in the delivery of consistent, high quality activities for a range of clients
  • You will take overall responsibility for client performance, ensuring that targets are met consistently
  • You will create and deliver regular client performance reviews
  • You will be the first point of contact for your clients and relevant departments within the business, able to act as a trusted adviser
  • You will seek out potential new clients, and assist with preparation for and delivery of new client pitches
  • You will have a solid understanding of the business and other departments, in order to deliver a smooth, integrated service
  • You understand and represent the wider business in everything you do
  • You will critically evaluate everything you see and do, from media materials created by your team through to processes and their efficiency/effectiveness
  • You will lead your team in devising new ideas, and assess them for suitability with your client’s aims and objectives constantly front of mind
  • You will be responsible for liaising with key agency departments to translate client briefs and devise an effective plan that delivers on target and budget
  • You will support and develop your team, identifying areas of strength and development, and working with individual team members and your AD to track success – implementing bespoke training plans where necessary
  • You will distribute work throughout the team, delegating responsibility when and where appropriate
  • You will understand your clients’ businesses and industries, taking the time to stay informed on industry developments that could represent threats or opportunities
  • You will drive your team in building and improving journalist relationships
  • You will oversee all account admin, ensuring that essential reporting and internal tasks are completed on time and to the highest quality

Skills required

  • You are an excellent multi-tasker, working with passion, creativity and proactivity
  • You will have experience and the ability to manage a number of accounts and projects simultaneously
  • You will have experience of managing challenging accounts
  • You are able to act as a trusted adviser and sounding board for your client contacts
  • You will have experience of line managing at least five reports, within a hierarchical structure
  • You will have a sound understanding and awareness of major media outlets, media tools, and social media channels
  • You will have worked for a range of businesses, including B2B and B2C
  • You will be comfortable planning and leading pure PR, pure social, and mixed accounts
  • Excellent media relations and a solid ‘little black book’ of contacts
  • Excellent attention to detail, and the ability to critically evaluate your own work and that of your team
  • A solutions-led approach, with a constant focus on results
  • Understanding of administration and processes, and their importance to effective team performance
  • You will have the ability to support individual team members and assist them in their career progression, acting as a mentor to your reports and peers

Interested? Then please apply with your CV using the link below!

Expiry Date: 
13/12/17