Senior Account Manager

If you want to advance your digital marketing career, but want a change from vanity metrics, then this might be the role for you…You Platforms is more than an agency. We own our audiences across Leeds-List, Yorkshire-List and Manchester-List which gives us access to incredible data science that drives the success of our client work.

We create awesome multi-channel, native advertising campaigns that make our readers want to take action and we’re looking for people to deliver them for our clients.

Here are a few of the ways that we’re different:

– Our average time on page is 6X the industry average
– We achieve 400% more conversions
– We have an almost unbelievable bounce rate of just 5.9%

About the role

This senior role manages campaigns from onboarding through to rebooking, alongside taking an active responsibility in leading the client services team and ensuring our commercial success.

You’ll have access to years of audience insights that tells us what inspires readers to act and interact with our clients, so you can be confident in delivering the results that your client needs, not what they’re getting from traditional media. We call it doing what’s right, not what’s easy.

And you’ll share in our success. When your clients win, so do you, with our annual bonus scheme in client services.

You’ll need to be a people person that is fiercely candid and charismatic with your clients so that you create a seamless client experience that delivers exceptional results and long-lasting commercial relationships. As well as at least 5 years commercial digital marketing experience, you’ll need top-notch organisational skills and a love of exceeding expectations in a fast-paced environment.

What you'll be doing

• Managing multi-channel digital campaigns from start to finish
• Regularly communicating with clients and stakeholders by email, phone and through meetings
• Managing briefs through our studio
• Managing senior stakeholders
• Keeping clients happy and campaigns on schedule
• Working with our business development team to onboard clients
• Clearly communicating with clients so they always feel valued
• Creating project plans, managing deadlines and handling resources
• Gathering info, assets and insights for client campaigns
• Analysing campaign performance and identifying improvements
• Understanding digital media trends so that we're always ahead of the curve
• Retaining and rebooking clients by providing fantastic customer service
• Leading the client services team
• Taking responsibility for our commercial success

Experience Required

• 5 years of digital experience in an agency or client-side role is essential. You must have a qualification in marketing and be able to effectively communicate digital marketing concepts.
• Professional memberships in marketing are an advantage.

There’s huge development potential for those that contribute to our commercial success.

Our application process

• We're looking for you to demonstrate your commercial marketing experience in your application
• We'll be reaching out by email to arrange an initial informal chat by phone in the first instance
• There is a short, remote test to assess your knowledge of GA4 and campaign briefing
• This will be followed by an in-person interview where you can get a feel for us and the role

Interested? We'd love to hear from you. Email your CV to [email protected]