ORM helps organisations accelerate through complexity to achieve their digital freedom. We believe organisations should have the freedom to grow, scale and change with the speed and efficiency they need.
We work with businesses across transport & travel, financial & professional services, property & housing and industrial & manufacturing sectors. Our three service offerings – solution consultancy, product & platform creations and product optimisation & support – enable our clients to build the right technology and create a customer experience that excites and delights.
ORM's been going strong since 1999. We’re an agency at heart, yet bring the thinking of a consultancy to the work that we do. That’s why we’re an Econsultancy Top 100 agency and Top 20 Design & Build outfit, as well as ranking 24th in The Drum’s Top 100 Independent Agencies for 2018.
Meet the Team:
Our previous website set the benchmark for a number of features in the asset management industry, but digital moves quickly and we also expanded our business rapidly into Europe, so we needed a from-the-ground-up revamp. ORM lead us through a complete rethinking of our strategy, quickly understanding our business. They extended and enhanced our existing brand with excellent creative work and developed a great customer experience. That, combined with a new content management infrastructure, has helped us regain our digital-standing in the industry.
Digital channels are an important element of the customer experience. We are on a journey to transform travel across Wales and its borders, and digital is an area where we can make fast progress. This is why we are pleased to be working with ORM, who share our vision of an intuitive and connected customer experience.
Partnering with ORM to work with us on our digital transformation has been really successful. They’ve helped us to push the boundaries of what we could achieve and the result is a great user experience on both our corporate website and MyMoat customer portal. Although it’s early days, we’re already seeing a lot of customers signing up to and using MyMoat, which is a game-changer for us.