Headquartered at Bridgewater Park just outside Warrington, Electricity North West delivers electricity to five million people in 2.4million homes across the region. Lewis leads a comms team of 10 with a budget of £2m at its disposal, and in recent months campaigns have focused on preparing customers for winter – and what to do in the event of a power cut – as well as planning its reputation risk management approach in the event of major incidents. Such planning seems to be paying off – the operator’s incident communications during Storms Desmond and Eva last winter were central to the comms team being awarded In-House Team of the Year by both the CIPR NW and the PRCA in 2016.

At this time of the year, Lewis also leads a staff survey to gain insight into corporate culture – it aims for between 70% and 80% colleague participation and a four of out of five colleague agreement score.

Away from Bridgewater Park, Lewis spends much of his time providing touchline support for her sporting sons.