Service Designer (Experienced, Full Time)


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FutureEverything has experienced a year of exciting growth and development. It is recruiting new roles to deliver its two most ambitious projects to date, in IoT/smart cities and community platforms, CityVerve (InnovateUK) and The GROW Observatory (EC Horizon 2020). You will be joining FutureEverything at an exciting time of change in the company, where you’ll not only be working on international projects, but will be shaping the strategy and business for the next 5 years and more.

This is a unique opportunity to participate in a series of ambitious projects that aim to shape the landscapes within and between the fields of of Art, Design, Technology and Community. The role will focus on the intersection of these areas and will have the freedom to experiment and think big, both in the UK and abroad.  The successful applicant will be applying the tools and methodology of design thinking processes, to framing complex problems, and finding desirable, feasible and viable solutions.

The successful candidate will demonstrate a solid track record of implementing  Human Centred Design processes for innovation projects and digital product development. They will have demonstrable design competencies and experience in areas such as User Experience and Participatory Design. They need to be comfortable with project and stakeholder management, as well as managing contractors. They need to be capable of working with diverse stakeholders, have strong facilitation and visual skills and able to cope with a high pace of work.

Service Design will be applied across FutureEverything in three key areas:
To implement community driven Human Centred Design in Smart Cities projects
To create innovative business solutions
To design and deliver Service Design workshops to meet defined objectives

The role will focus on delivering digital products and services in various projects with a large range of scales. We are looking for candidates who are proactive and are capable of taking ownership of the design process across FutureEverything’s portfolio.

The successful candidate will be joining a team that is receptive to new ideas and methodologies. FutureEverything is currently redefining its mission, values and business strategy and the successful candidate will be key to helping shape future opportunities.

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