Head of Testing

CTI DigitalEmployers Hub

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CTI Digital is looking for an experienced test manager to lead and continue to grow its testing team in the role of Head of Testing. The role requires someone with the testing and management skills to develop the testing function across the business, extending the current function and also exploring opportunities to provide testing consultancy to our clients.

Duties and Responsibilities

Develop and lead the QA testing process at CTI Digital.
Manage the testing team delivering multiple simultaneous small and large scale projects and ongoing developments.
Contribute to developing policies and quality assurance standards and procedures, as needed, to effectively execute the testing function.
Manage and grow testing assets, with regard to the testing team members, the testing tools used, and the test process.
Supervise the test team
evaluate training and development needs of the test team
plan, deploy, and manage the testing effort for any given project maintain and improve testing roles
assess the progress and effectiveness of the test effort
conduct staff appraisal and reviews
Prepare testing estimates for projects, and guide and review other team members in the same.
Implement and evolve appropriate measurements and metrics for the testing process and the test team
Develop test strategies for improving the speed, accuracy and efficiency of the testing process.
Maintain effective communication with the project teams on project limitation, capability, performance requirement and interface changes.
Contribute to monitoring and resolving website performance after implementation to prevent problems and ensure efficiency of operation.
Explore opportunities for offering additional testing services and consultancy to clients, e.g. at UAT.
Perform the QA tester role if required.

Skills, Experience and Qualifications


Experience in a wide variety of testing efforts, techniques and tools.
5 years of related work experience in software testing in a web development environment.
Strong communication skills dealing with a test team, developers and designers. Self-starter and highly organised.
Works well with all function levels in the organisation and with clients.
A good understanding of Agile web development.
Knowledge and experience of automated testing tools.
Experience of cross browser testing.
Experience of mobile application testing.
Planning and management skills.


previous experience of managing a QA test team

About CTI

CTI Digital is a full service digital agency established in 2003 with headquarters located on Dale Street in Manchester’s trendy Northern Quarter and an office in London. With over 65 staff working with open-source technologies, specialising in Drupal and Magento, create websites, applications and games for clients such as Great Ormond Street Hospital, Greater London Authority, Gatwick Airport and Sony. We also offer marketing and design, as well as hosting and support services, with our rapidly growing additional departments.
For more information please see our website: http://www.ctidigtial.com

Additional Benefits
23 days holiday + 5 days for Christmas + Bank Holidays Flexible working hours: 7.5 / day
Private healthcare scheme (after 3 month trial)
Pension scheme (after 3 month trial)
Discounted rail commute
Cycle To Work scheme
Pool table, Table Tennis table and games room Company Mac Book Pro

The role is based at CTI’s Head Office in Manchester’s northern quarter.

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