Would you like to be a part of…?

  • An industry leading and multi-award winning brand recognised as the #1 Franchise throughout the UK
  • The #1 Homecare provider for quality
  • The Best mid-size Care Employer in the UK
  •  An organisation where excellence is standard and that consistently outperforms the competition?

What do we offer you?

  •  A national role, based at our head office in Liverpool, that is within an established and fast-growing organisation
  •  A superb salary and bonus package (of up to £45k depending on experience)
  •  Access to a company vehicle or a car allowance
  •  23 days’ holiday; a company Pension and MediCash
  • An opportunity to become recognised as the best
  •  An inspiring and fun place to work; within a great working environment

We are looking for Business Performance Manager to join our highly talented Right at Home UK management team; who working closely alongside the Business Performance Director, would have a very diverse role mentoring and supporting a mixture of new and established Franchise business owners.

We’re a professional, friendly and dynamic team who work hard and play hard. Dedicated to supporting our valued business owners across the UK, we are extremely passionate about the work we do.

This combination makes us an inspiring and fun place to work and plays a big part in our success. As we are a national award-winning brand we are absolutely determined to be the best in class and we recognise that being #1 comes with a responsibility to remain at the top.

The ideal candidate will live on an easily commutable journey into Liverpool, have had experience in a similar capacity within a fast-moving industry; and most importantly have the attitude and desire to be the best in our sector!

To be a strong candidate for the position of Business Performance Manager you MUST be able to demonstrate:
A strong determination to be the best you are highly determined, driven and ambitious. You’re a team player whose goal is to leverage our Franchise business owners’ success and returns.
You have a real grasp of the workings of a business operationally and can mitigate, and ultimately resolve, business pain points – with the demonstrable ability to use creative and lateral thinking to find a solution that supports our Franchise business owners
Superb communications skills and natural ability to form strong relationships mean that you have a demonstrable track record of growing businesses through creative thinking.
To be a strong candidate for the position of Business Performance Manager it is DESIRABLE that you are able to demonstrate:
Excellent knowledge and understanding of at least one of the following: Marketing, Finance, Recruitment, Business coaching or Mentoring.
You are a Manager who can excellently develop/ manage relationships excellently with Franchise business owners and work well under pressure; thriving in a busy and fast-moving organisation.
Ability to undertake regular and increasingly productive site visits to ensure our business owners benefit operationally from your support, initiatives, enthusiasm and energy.
Your ability to hold responsibility for the success of individual business owner’s performance – through effective motivation, strategies and financial planning.
Ability to work in liaison with our business owners to deliver Group projects – in time and to budget
You can hold direct responsibility for Group Project initiatives and supply chain.

Essential and desirable skills:
Self-starter with a strong attention to detail and a demonstrable track record of managing multiple projects/ accounts successfully
Understanding and genuine enthusiasm for coaching, supporting and motivating business owners to reach their fullest potential
Commercially minded you must be able to highlight opportunities in both B2B and B2C environments.
Ability to develop, and deliver, first class training to our business owners.
Proven business acumen and commercial skills/ awareness; ideally with experience in managing and supporting SME’s
Excellent organisational and prioritisation skills; along with excellent written and communication skills; including Word, PowerPoint and Excel.

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