Business Performance Manager

Right at Home UK

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Do you want to be part of…

 The #1 Care Franchise throughout the UK
 The Best mid-size Care Employer in the UK
 The #1 Homecare provider for quality
 An organisation where excellence is standard and that consistently outperforms the competition?

So, in the past months we have become recognised as the #1 Franchise throughout the UK; we have picked up the award for the best mid-size care employer in the UK and we are now #1 in terms of Quality – based on independent feedback from Clients! Not bad eh?

Right at Home is a rapidly expanding global home care organisation; specialising in delivering the highest quality of care to clients within their own home.

Due to our success and controlled business growth, we are in the privileged position of requiring an additional, Business Performance Manager to join our highly talented Right at Home UK management team; who working closely alongside the Business Performance Director, would have a very diverse role mentoring and supporting a mixture of new and established Franchise business owners.

We’re a professional, friendly and dynamic team who work hard and play hard. Dedicated to supporting our valued business owners across the UK, we are extremely passionate about the work we do.

This combination makes us an inspiring and fun place to work and plays a big part in our success. As we are a national award winning brand we are absolutely determined to be the best in class and we recognise that being #1 comes with a responsibility to remain at the top.

The ideal candidate will live in the North-West area as the Head Office is in Liverpool, have had experience in a similar capacity within a fast-moving industry; and most importantly have the attitude and desire to be the best in our sector!

To be a strong candidate for the position of Business Performance Manager you MUST be able to demonstrate:

A strong determination to be the best you are highly determined, driven and ambitious. You’re a team player whose goal is to leverage our Franchise business owners’ success and returns

You have a real grasp of the workings of a business operationally and can mitigate, and ultimately resolve, business pain points – with the demonstrable ability to use creative and lateral thinking to find a solution that supports our Franchise business owners

Superb communications skills and natural ability to form strong relationships mean that you have a demonstrable track record of growing businesses through creative thinking

Excellent knowledge and understanding of at least one of the following: Marketing, Finance, Recruitment, Business coaching or Mentoring

You are a Manager who can excellently develop/ manage relationships excellently with Franchise business owners and work well under pressure; thriving in a busy and fast moving organisation

Essential and desirable skills:
Self-starter with a strong attention to detail and a demonstrable track record of managing multiple projects/ accounts successfully

Understanding and genuine enthusiasm for coaching, supporting and motivating business owners to reach their fullest potential

Excellent organisational and prioritisation skills; along with excellent written and communication skills; including Word, PowerPoint and Excel

 What we offer:
This role is diverse and would not be a good fit for 95% of professionals.

However, if you are genuinely one of the 5% you would be prepared to travel around the UK when necessary – fully expensed and in return you will receive an excellent salary of up to £40k basic plus an attractive bonus, access to a company pool car, 23 days’ holiday; a company Pension and MediCash – and have opportunities to progress within the organisation as it continues to go from strength to strength.

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