Account Manager

PushON LtdEmployers Hub

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Contract Type:

PushON are looking for an enthusiastic candidate to fill the role of digital account manager. You’ll have the opportunity to work with a varied client base within an award-winning agency, and develop your digital marketing knowledge within the experienced online marketing team at PushON.

The right candidate must be a self-starting individual, with strong organisational and written skills. With a minimum of 2+years hands-on experience in digital account management, a passion for all things digital, and a commitment to keeping up to date with industry news, trends and best practices.

Main responsibilities will include:

Working with an existing client list of up to 10 client accounts your responsibilities will include,

•Maintaining good, healthy client relationships through regular phone and face to face meetings including relevant schmoozing activities to ensure the client loves you/PushON
•Collaboratively working with the online marketing and development team to define the correct strategies and campaigns to meet the needs and objectives of the client
•Overseeing the quality of service delivery in terms of efficiency and client satisfaction
•Documenting all client contact in a client contact report document to share with the client and internal stake holders within 48hrs of last contact
•Reporting regularly to the directors of PushON on the status of your clients
•Ensuring the delivery of monthly marketing reports to clients within the first 4 working days of the month, including an account managers report summarising the months activities and how they align with the client and campaign objectives
•Attending and contributing to presentation and pitches for new work, both with existing clients and new business opportunities
•Working with the team leaders and campaign project leads to ensure the correct level of client service is met each month
•Use a wide range of tools for analysis, tracking, monitoring and evaluation of client links built
•Management of client budgets

Skills required:

•2 years minimum digital account management experience within a digital marketing agency and the ability to demonstrate a track record of strategic thinking, working in partnership with a number of clients simultaneously
•Excellent organisational and project manager skills
•Excellent written English language and verbal communication skills
•Excellent interpersonal skills
•A thorough attention to detail
•Strong numeracy skills
•Ability to work under pressure and to tight deadlines
•Ability to multitask and continually reprioritise tasks against agreed objectives

The benefits of working at PushON:

At PushON we look for team members who go the extra mile, so we offer more than just a salary:

•28 days annual holiday including all Bank Holidays
•Paid sick days – just because you’re suffering with the flu, it doesn’t mean your wages should suffer too
•Convenient work hours – you’ll start at 10am and go home at 6pm, unless you choose to start at the earlier time of 9am because it suits your lifestyle, but we don’t expect anyone to do battle with the early morning rush hour if they don’t want to
•Paid overtime – We’re busy and growing and although it’s not expected and avoided as much as possible, if you do offer to help out outside of office-hours, we pay overtime at a rate of 1.5x time
•Support with career development (Inc. budget for conferences and training)
•A lunch hour – not just half an hour, choose to take it in one lump or two
•As much tea and good(ish) coffee (we’re working on that) you can handle, fresh fruit delivered weekly and chilled water on tap
•Early Finish on a Friday, including access to the beer fridge and PS4
•A respected 5-a-side football team – that would welcome new players to improve results
•We’re an extremely social bunch and regularly go out together because we believe the only way to balance out hard work is to play hard too

About PushON

PushON are an award-winning online marketing and ecommerce consultancy based in Manchester.
We service clients throughout the UK and Europe with our team of 28 digital specialists, specialising in:

•Search Engine Optimisation
•Web Development
•Paid Advertising
•Social Media

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