Account Director

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We’re looking for an Account Director to run 3 of our pillar accounts, to achieve the agreed revenue target and keep client satisfaction high and develop new opportunities.

This role will be supported by and responsible for, a Senior Account Manager, Account Executive and Account Co-ordinator working in collaboration with a Client project management team of 5.

Reporting directly into a Business Director, you will work alongside the team of PMs, strategists, creatives, tech specialists and discipline specialists.

We’ll expect you to have very strong knowledge of all core digital disciplines, and be as at home briefing in our tech and creative teams, as presenting to senior level clients. The right candidate will bring a healthy dose of passion, alongside a can-do attitude and love of all things digital.

Skills and Attributes:

– Commercial acumen – skilled at negotiating with clients, partners & suppliers. Confident in proposing & managing varied commercial models

– Confident person – outstanding track record in strategic account growth and evidence of exceptional commercial success.

– Passionate about digital communications & technology – keeps abreast of developments in technology, eager to discuss new innovations and campaign ideas

– Collaborative – thrives on working in a fast-paced, hard-working team environment.

– Conductor – able to co-ordinate a multi-skilled team, provide clear direction and cut through the complexities of the account

Competencies Required:

– Must have at least 5 years’ experience across the entire digital strategy & communications mix (strategy – UX – design – build – media – search – analytics – eCRM – social – content – display ) with a particular focus on end to end design and build

– Used to working in fast-paced retail environment

– Experience of working on integrated campaign development in collaboration with Client agency consortiums such as ATL, Media, PR and Publishing agencies

– Ideally some experience of working with EPiServer

– Past experience of working across multiple markets is advantageous

– Experience of managing senior client-side stakeholders

– Excellent presentation skills.

– Experience of working closely with project managers, creative, technical and strategy teams

– Confident working with a cross discipline team preparing proposals, presenting to mid to senior level clients, negotiating project fees

– Confident, credible, self-starter, team worker, great communicator, motivating, strong negotiator, decision-maker

– Ideally experience in the retail and leisure sectors

– Willing to travel

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