Download the YouGov International Omni-Channel Retail Report

YouGov's recent report into omni-channel retail explores consumers’ shopping choices through COVID, providing useful lessons for online and physical retailers.

The International Omni-Channel Retail Report 2021 makes conclusions about the motivators and barriers of bricks-and-mortar retail as well as those for online retail - finding that shoppers respond mainly to the factors of Shopping Experience, Convenience, and Value to make retail decisions.

By submitting this form you are consenting to your contact details being shared only with Prolific North and YouGov.