Godel creates new incident-tracking application for Jet2

Simon Austin's picture
by Simon Austin

Manchester software development firm Godel has developed an application that allows more than 1,000 users within Jet2 to track incidents within its fleet of aircraft.

Safety HUB can be used to log everything that happens around a flight, including issues with an aircraft in the hanger, transportation or fuelling of planes and passenger or maintenance issues.

The application can be accessed by Jet2.com crew, employees, and maintenance staff and provides a repository for all issues that can be recorded via a mobile device.

“SafetyHUB has seen strong uptake; we’ve had a 5.4% increase in the number of reported incidents for every 1000 flights – which doesn’t mean there are more incidents, just that they are now being reported,” said Andrew Aucott of Jet2.com

“The vast majority of those incidents are thankfully mundane – but the app provides a way to track them to begin to spot any trends in the data, find the route cause, analyse the impact and and subsequently implement measures or tailor services more easily.

“Godel continues to be a trusted development partner providing Jet2.com with software solutions that engage with our users – this is just the latest project with the wider Godel brief.”

Data mined from the application will be used to highlight issues or spot areas that can be improved. The solution also provides a way to make Civil Aviation Authority compliance easier, highlighting issues faster.