Liverpool’s Apposing has completed a new app for Lawyers4U that lets delayed travellers claim compensation at the touch of a button.
The free Airclaim app, which has been regulated by the Ministry of Justice, enables passengers to claim the reimbursements they’re legally entitled to.
A recent change in EU legislation now states that passengers flying from the EU or on European airlines destined for the EU should be compensated if their flight is delayed for more than three hours, overbooked, cancelled or if they were denied boarding. Users can backdate claims from up to five years ago.
Dave Brown, Apposing’s managing director, said: “We’ve really enjoyed working with Lawyers4U, designing and creating a branded app which reflects the innovative nature of the Airclaim service.
“Many people are put off claiming what’s rightfully theirs by lengthy processes, lost information, multiple forms to fill and stories of airlines holding up proceedings with incorrect advice.
“Airclaim is quick, reliable and backed by a team of top lawyers and barristers who take the claim further if the airline refuses to pay out. Airclaim’s user experience was designed so a passenger’s claim could be open before they’ve even left the airport.”
Payouts can range from £210 to £510, depending on the length of journey and delay duration.
Lawyers4U managing director, John Abraham, added: “There are other apps out there which offer flight delay compensation but they all require the user to manually enter information after the event and request a claim pack to be competed and returned.
“This can be problematic and very frustrating for passengers delayed at an airport terminal. With our app, users can instantaneously make a claim by simply entering their signature in app.”
The app is available for iPhone and iPad via the App Store, with an Android version currently in development.